AI’s Human Factor

Greylock
Greylock Perspectives
3 min readSep 29, 2022

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AI’s Human Factor: Developing Safe, Ethical AI Technology

The more human-like artificial intelligence becomes, the more we understand how our brains actually work. Through that discovery process, researchers are identifying ways to design artificial intelligence in ways that factor in the safety and morality of their potential impact.

Greylock general partner Reid Hoffman interviews Dr. Fei-Fei Li, the co-director of Stanford’s Institute for Human-Centered Artificial Intelligence (HAI) and a professor of computer science, and Mira Murati, the CTO of OpenAI. In this interview, they discuss the recent advances in the field; the process by which technologists train sophisticated AI tools like GPT-3 and DALL-E with ethical considerations; and the need for comprehensive guardrails developed in collaboration between researchers, industry leaders, and policymakers.

“We’re trying to build these general systems that can think of the world in a similar way that humans do, so that they have a robust concept of the world,” says Murati, whose organization’s mission is to ensure AI is developed and deployed in ways that benefit all.

As artificial intelligence advances, that task has gotten more challenging. With AI’s enhanced capabilities come enhanced complexities, and researchers and entrepreneurs are constantly discovering and defining new safety problems to solve.

“Safety is one of those words like health: everybody wants it, but it’s really hard to define it,” says Dr. Li, who also spoke with Hoffman last year, shortly after HAI launched the Ethics and Society Review Board. “And AI is not one thing. Designing AI systems are really stages of work decisions, and we believe that at every stage of this AI development we need to infuse the ethics and human-centered values into this.”

This interview took place during Greylock’s Intelligent Future event, a daylong summit featuring experts and entrepreneurs working in artificial intelligence. You can watch the video of this interview on our YouTube channel here, and you can listen to the discussion at the link below or wherever you get your podcasts. (Blog)

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